I picked the right hotel out of thousands in CDMX to stayed for 6 nights during my first visit to Mexico City in March 2020. The room is big and bright with lots of natural light facing east. The room is clean just like you see in the pictures and the customer service is great. Hotel staffs are friendly and very helpful (especially Jorge L. Reyes at the front desk) just ask him for anything! Hotel location is right off Paseo De La Reforma Avenue, in between Downtown(historical center) and La Condesa/Roma Norte/Chapultepec, about 20 minutes walk to either direction. Food and cafes are everywhere, also the metrobus and subway nearby. Great value for such a comfortable hotel and location, for sure I will stay in this hotel again, thank you to all the staffs

Our favorite part of the hotel was the amazing staff. José López was incredibly helpful and personable. He was always smiling and excited to see us. We loved talking with him. He had great advise of places to visit and the best way to get there. I travel a lot for my job, so I meet lots of people. But, he is by far the most friendly and upbeat hotel "worker" I have met. The buffet breakfast was amazing! My kids rate a hotel by it's breakfast, thus this hotel is one of their favorites! Specialized omelets made right in front of you. Fresh juices, amazing pastries, fruit, meat options and of course all you can eat pancakes and waffles!

This was our first trip to Mexico City, and we feel very fortunate we were able to get a beautiful room that was centrally located to everything. Upon checking in, there was a small problem with the room but management heard our concerns and gave us a beautiful upgrade. The staff was very kind and accommodating. They hooked us up with a guide, and if we needed anything — all we had to do was get in touch with José Armando at the front door. He had wonderful recommendations, and suggestions and made sure we had everything we needed. As the other reviews stated, the Hotel is in a great location to shops, restaurants and transportation. Our room was very spacious, and had tremendous views of the city. I would not hesitate to book here again. Fantastic breakfast. Water bottles in the rooms. And a great little restaurant downstairs.